On-Call AV Event Technician

Encore Global; Dearborn (MI); Sur place; USD 21 000 - 29 000; Plein temps

Résumé du poste

Encore Global in Dearborn, MI is seeking an AV Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure complete customer satisfaction by delivering on-site service, troubleshooting equipment, and coordinating with guests and staff.

The role requires strong customer service, basic technical aptitude, and the ability to lift up to 50 lbs. A high school diploma is required, with preferred associate’s degree, and a valid driver’s license.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• Must complete all training and certifications within 60 days of start date.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• Valid driver’s license required for team members that may operate Company vehicles.

Responsabilités

• Set up, operate, and strike basic audiovisual equipment as scheduled.
• Exceed client expectations and maintain strong on-site relationships.
• Troubleshoot equipment and software issues promptly.
• Complete system paperwork and use Navigator for orders.

Connaissances

Customer service

Hospitality experience

Communication skills

Tech troubleshooting

Formation

High School Diploma

Associate’s degree

Outils

Navigator

Description du poste

Encore Global in Dearborn, MI is seeking an AV Technician to set up and operate basic audiovisual systems in a hospitality environment. You will ensure complete customer satisfaction by delivering on-site service, troubleshooting equipment, and coordinating with guests and staff.

The role requires strong customer service, basic technical aptitude, and the ability to lift up to 50 lbs. A high school diploma is required, with preferred associate’s degree, and a valid driver’s license.