On-Site Event AV Technician

Encore Global; Cleveland (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Encore Global in a hotel/convention environment seeks a Technican to set up and operate basic audiovisual systems while ensuring complete customer satisfaction. The role reports to an Operations Manager or Director of Event Technology.

Responsibilities include flawless event execution, on-site guest interaction, and timely equipment handling. A valid driver’s license and ability to lift 50 lbs are required; 1 year in customer service or AV exposure is preferred.

Qualifications

• High School Diploma required or equivalent.
• 1 year of customer service or hospitality experience preferred.
• Valid driver’s license required.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment.
• Meet with guests on site to ensure needs are met and equipment works.
• Troubleshoot basic equipment and software issues.
• Follow procedures and complete paperwork accurately.

Skills

Customer service

Hospitality

Problem solving

Communication

Education

High School Diploma

Job description

Encore Global in a hotel/convention environment seeks a Technican to set up and operate basic audiovisual systems while ensuring complete customer satisfaction. The role reports to an Operations Manager or Director of Event Technology.

Responsibilities include flawless event execution, on-site guest interaction, and timely equipment handling. A valid driver’s license and ability to lift 50 lbs are required; 1 year in customer service or AV exposure is preferred.