Omnichannel Sales & Fulfillment Specialist

JCPenney; Miami (FL); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k) with company match

Employee discount

Paid holidays

Paid vacation

Job summary

JCPenney in Miami, FL is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities across Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role supports a fast-paced retail environment, delivers outstanding customer service, and partners with team members to meet performance standards including shrink, safety, and omnichannel goals.

Qualifications

• Minimum 1-2 years work experience.
• Bachelor degree or equivalent preferred; HS degree or equivalent is required.
• Strong customer service and sales orientation.
• Able to work in a fast-paced retail environment.
• Demonstrates ownership and accountability.

Responsibilities

• Assist customers and promote products and services.
• Execute store operations including inventory and fulfillment processes.
• Support jcp.com operations and order accuracy.
• Participate in annual inventory processes.
• Maintain safety and shrink reduction standards.

Skills

Customer Service & Sales

Ownership

Intensity

Teamwork

Problem Solving

Education

Bachelor degree or equivalent

HS diploma or equivalent

Job description

JCPenney in Miami, FL is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities across Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role supports a fast-paced retail environment, delivers outstanding customer service, and partners with team members to meet performance standards including shrink, safety, and omnichannel goals.