Omnichannel Sales & Fulfillment Specialist

JCPenney; Jersey City (NJ); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Associate discount

Eight paid holidays

401(k) with company match

Job summary

JCPenney in Jersey City seeks an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com initiatives across Customer Service & Sales, Fulfillment, and store operations.

You will greet customers, support orders, coordinate with team, monitor fulfillment systems, and help maintain stock while delivering outstanding service.

We offer competitive hourly pay, associate discounts, paid holidays, and a collaborative environment.

Qualifications

• 1-2 years of work experience preferred.
• Bachelor's degree or equivalent preferred; HS degree or equivalent required.
• Strong customer service and communication skills expected.

Responsibilities

• Handle Customer Service & Sales, greeting customers and promoting products.
• Monitor Enterprise Fulfillment systems and pick/pack orders.
• Research jcp.com shortages/overages and assist with order check-in and stock reporting.
• Collaborate with team to replenish store stock and support inventory processes.
• Meet or exceed performance standards including customer service, profit, productivity and attendance.

Skills

Customer service

Sales

Communication

Education

Bachelor's degree or equivalent

HS diploma or equivalent required

Job description

JCPenney in Jersey City seeks an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com initiatives across Customer Service & Sales, Fulfillment, and store operations.

You will greet customers, support orders, coordinate with team, monitor fulfillment systems, and help maintain stock while delivering outstanding service.

We offer competitive hourly pay, associate discounts, paid holidays, and a collaborative environment.