Omnichannel Sales & Fulfillment Specialist

JCPenney; Deptford Township (NJ); Vor Ort; USD 22.041 - 27.552; Teilzeit

Benefits dieser Stelle

Medical/Dental/Vision

401(k) with company match

Employee discount

Paid holidays

Zusammenfassung

JCPenney in New Jersey seeks an Omni Associate to help grow profitable sales by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role emphasizes assisting customers, processing orders, replenishing merchandise, and maintaining inventory with a focus on performance standards and teamwork.

Qualifikationen

• Minimum 1-2 years work experience
• Bachelor degree preferred; HS degree required
• Solves problems and makes decisions that drive sales and customer service
• Provides excellent customer service and maintains positive relationships
• Proactively improves the customer experience with energy and urgency

Aufgaben

• Greets and assists customers, delivers outstanding customer service, promotes products and services
• Monitors and processes Enterprise Fulfillment activities and packs orders to timeline
• Researches and processes jcp.com order shortages/overages and completes shipments
• Replenishes store inventory with merchandise from stock and participates in annual inventory
• Meets performance standards for shrink, safety, omnichannel, productivity, and attendance

Kenntnisse

Customer Service

Sales

Teamwork

Problem Solving

Attention to Detail

Ausbildung

Bachelor degree or equivalent work experience

HS degree or equivalent is required

Jobbeschreibung

JCPenney in New Jersey seeks an Omni Associate to help grow profitable sales by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

The role emphasizes assisting customers, processing orders, replenishing merchandise, and maintaining inventory with a focus on performance standards and teamwork.