Omnichannel Sales & Fulfillment Pro

JCPenney; San Antonio (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Employee discount

Job summary

JCPenney is seeking an Omni Associate in San Antonio, TX to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies. The role covers Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

Responsibilities include greeting customers, processing orders, replenishing stock, and participating in inventory, while consistently meeting shrink, safety, omnichannel, and productivity targets.

Qualifications

• Minimum 1-2 years work experience.
• Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required.

Responsibilities

• Greet and assist customers, deliver outstanding customer service, promote products and services.
• Monitor and process Enterprise Fulfillment activities, pick orders, and ensure packaging/timelines.
• Process jcp.com operations including order shortages, shipping, and stock area management.
• Collaborate with store teams for replenishment and inventory processes.
• Meet performance standards across shrink, safety, omnichannel, and productivity.

Skills

Customer service

Communication

Team collaboration

Education

Bachelor's degree or equivalent

Job description

JCPenney is seeking an Omni Associate in San Antonio, TX to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies. The role covers Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general store operations.

Responsibilities include greeting customers, processing orders, replenishing stock, and participating in inventory, while consistently meeting shrink, safety, omnichannel, and productivity targets.