Omnichannel Fulfillment & Sales Specialist

JCPenney; Silverdale (WA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney in Silverdale, WA is seeking an Omni Associate to help drive profitable sales growth by integrating Customer Service & Sales, Enterprise Fulfillment, and jcp.com operations. The role covers both in-store and omnichannel processes, with a focus on accuracy and customer satisfaction.

You will greet customers, assist with product selection, manage orders, and support stock and fulfillment activities, collaborating with teammates to meet performance targets and company standards.

Qualifications

• Minimum 1–2 years of work experience.
• Bachelor degree or equivalent preferred; HS required.

Responsibilities

• Greets and assists customers, delivers outstanding service, and promotes products/services.
• Monitors and processes Enterprise Fulfillment and jcp.com orders and returns.
• Supports store operations, inventory, and stock replenishment.
• Partners with team members to ensure smooth daily operations and safety.

Skills

Customer service

Sales

Teamwork

Education

Bachelor's degree or equivalent

Job description

JCPenney in Silverdale, WA is seeking an Omni Associate to help drive profitable sales growth by integrating Customer Service & Sales, Enterprise Fulfillment, and jcp.com operations. The role covers both in-store and omnichannel processes, with a focus on accuracy and customer satisfaction.

You will greet customers, assist with product selection, manage orders, and support stock and fulfillment activities, collaborating with teammates to meet performance targets and company standards.