Omnichannel Associate — Elevate Sales & Fulfillment

JCPenney; Lynnwood (WA); On-site; USD 23,419 - 30,307; Part time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Job summary

JCPenney in Lynnwood, WA seeks an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations.

The role emphasizes consistent customer service, teamwork, and adherence to performance standards while supporting store operations and omnichannel initiatives.

Qualifications

• Minimum 1–2 years of work experience in retail or customer service.
• Strong customer service and sales skills with ability to upsell.
• Excellent communication and problem-solving abilities.
• Willing to learn and adapt to omnichannel processes.

Responsibilities

• Greet customers, help find products and resolve issues.
• Promote products and services to drive sales.
• Operate jcp.com and in-store fulfillment tasks.
• Pack orders and manage pickup/ship-from-store activities.
• Assist with store inventory and housekeeping.

Skills

Customer service

Sales

Communication

Teamwork

Education

Bachelor's degree or equivalent

HS degree or equivalent

Job description

JCPenney in Lynnwood, WA seeks an Omni Associate to help drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations.

The role emphasizes consistent customer service, teamwork, and adherence to performance standards while supporting store operations and omnichannel initiatives.