Omnichannel Associate — Sales & Fulfillment

JCPenney; Amarillo (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical/dental/vision benefits

Paid vacation/holidays

401(k) with company match

Store discount

Job summary

JCPenney in Amarillo, TX is seeking an Omni Associate to drive profitable sales by executing Enterprise Fulfillment and jcp.com activities, while delivering exceptional customer service.

Key responsibilities include assisting customers, processing orders, and supporting store operations. Candidates should have 1–2 years of experience; a Bachelor's degree is preferred, HS diploma required. This role emphasizes teamwork, ownership, and a strong customer focus.

Qualifications

• Minimum 1–2 years of work experience in retail or similar role.
• Bachelor's degree or equivalent preferred; HS diploma or equivalent required.
• Strong problem-solving and customer service orientation.

Responsibilities

• Greet and assist customers, delivering outstanding service and promoting products.
• Monitor and fulfill Enterprise Fulfillment and jcp.com tasks with accuracy.
• Maintain jcp.com stock area, process orders, and support shipments/returns at register.

Skills

Customer service

Sales

Communication

Education

Bachelor's degree or equivalent

HS diploma or equivalent

Job description

JCPenney in Amarillo, TX is seeking an Omni Associate to drive profitable sales by executing Enterprise Fulfillment and jcp.com activities, while delivering exceptional customer service.

Key responsibilities include assisting customers, processing orders, and supporting store operations. Candidates should have 1–2 years of experience; a Bachelor's degree is preferred, HS diploma required. This role emphasizes teamwork, ownership, and a strong customer focus.