Omnichannel Associate: Customer-Driven Sales & Fulfillment

JCPenney; Abilene (TX); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Associate discount

Benefits package

Paid holidays

Job summary

JCPenney in Abilene, TX is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

You will greet customers, promote products, monitor fulfillment systems, and assist with store operations and inventory processes, ensuring performance standards are met with energy and teamwork.

Qualifications

• Work experience in customer-facing roles preferred.
• Bachelor’s degree or equivalent work experience preferred, high school required.

Responsibilities

• greet and assist customers, promote products and services, and partner with team members to resolve issues.
• monitor fulfillment processes and assist with order pickup and delivery related tasks.
• assist with store operations including inventory and stock replenishment and participate in annual inventory.
• maintain standards for shrink, safety, and omnichannel performance.

Skills

Customer Service

Sales

Merchandise knowledge

Education

Bachelor's degree or equivalent

Job description

JCPenney in Abilene, TX is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations.

You will greet customers, promote products, monitor fulfillment systems, and assist with store operations and inventory processes, ensuring performance standards are met with energy and teamwork.