Omnichannel Associate: Fulfillment & Service Excellence

JCPenney; Plantation (FL); On-site; USD 19,286 - 24,108; Full time

Benefits offered by this job

Medical/dental/vision benefits

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities. You will support Customer Service & Sales, Enterprise Fulfillment, jcp.com operations and general store operations.

We expect 1–2 years of work experience, a bachelor’s degree or equivalent preferred (HS accepted). The role emphasizes customer service, teamwork, accountability and operating with energy and urgency.

Qualifications

• Minimum 1–2 years work experience.
• Bachelor's degree or equivalent preferred; HS diploma required.

Responsibilities

• Greet and assist customers, deliver outstanding service, promote products and services.
• Monitor and assist with Enterprise Fulfillment and jcp.com operations.
• Support store inventory and general operations, participate in annual inventory.

Skills

Customer service

Sales skills

Team collaboration

Listening

Education

Bachelor's degree or equivalent

HS diploma or equivalent

Tools

POS register

Job description

JCPenney is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities. You will support Customer Service & Sales, Enterprise Fulfillment, jcp.com operations and general store operations.

We expect 1–2 years of work experience, a bachelor’s degree or equivalent preferred (HS accepted). The role emphasizes customer service, teamwork, accountability and operating with energy and urgency.