Omnichannel Sales & Fulfillment Associate

JCPenney; Brownsville (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Associate discount

Paid holidays

Medical/dental/vision benefits

Job summary

JCPenney is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations. The role emphasizes greeting customers, promoting products, processing orders, stocking, and supporting store operations.

A bachelor’s degree or equivalent work experience is preferred, with 1–2 years in a similar role.

Qualifications

• Work experience – minimum 1‑2 years.
• Strong customer service and sales orientation.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet and assist customers, deliver outstanding service, promote products and services.
• Monitor and execute Enterprise Fulfillment tasks, pack orders and ensure timely processing.
• Support jcp.com operations including order check‑in, stock organization and returns processing on the register.
• Collaborate with team members to replenish store inventory and participate in annual inventory.
• Meet performance standards across shrink, safety, omnichannel, and productivity.

Skills

Customer Service

Sales

Teamwork

Attention to detail

Education

Bachelor's degree or equivalent

High school diploma or equivalent

Job description

JCPenney is seeking an Omni Associate to contribute to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations. The role emphasizes greeting customers, promoting products, processing orders, stocking, and supporting store operations.

A bachelor’s degree or equivalent work experience is preferred, with 1–2 years in a similar role.