Omnichannel Associate: Elevate Service & Fulfillment

JCPenney; Dayton (OH); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid vacation

401(k) with company match

Employee discount

Job summary

JCPenney in Dayton, OH is seeking an Omni Associate to support Customer Service & Sales, Enterprise Fulfillment, and jcp.com operations. You will help greet customers, promote products, and resolve issues while ensuring efficient order processing and fulfillment.

The role emphasizes teamwork, accountability, and delivering strong customer experiences to drive sales and store performance. 1–2 years of experience and a bachelor’s degree or equivalent are preferred.

Qualifications

• 1–2 years work experience preferred.
• Bachelor’s degree or equivalent preferred; high school degree or equivalent required.
• Candidates who drive sales, deliver strong customer service, and maintain high standards will succeed.

Responsibilities

• Customer Service & Sales – greet and assist customers, promote products, resolve issues with a calm, helpful approach.
• Enterprise Fulfillment – monitor fulfillment systems, pick and pack orders, ensure timely processing.

Skills

Customer service

Sales

Teamwork

Problem solving

Communication

Education

Bachelor's degree or equivalent

High school diploma or equivalent

Job description

JCPenney in Dayton, OH is seeking an Omni Associate to support Customer Service & Sales, Enterprise Fulfillment, and jcp.com operations. You will help greet customers, promote products, and resolve issues while ensuring efficient order processing and fulfillment.

The role emphasizes teamwork, accountability, and delivering strong customer experiences to drive sales and store performance. 1–2 years of experience and a bachelor’s degree or equivalent are preferred.