Omnichannel Associate: Customer Experience & Fulfillment

JCPenney; Saginaw (MI); On-site; USD 19,286 - 23,419; Full time

Benefits offered by this job

Medical, Dental, Vision

Term life insurance

Paid vacation and holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations.

You will greet customers, promote products, monitor fulfillment systems, and support stock organization on the sales floor. A high standard of service and teamwork is essential.

Qualifications

• Bachelor degree or equivalent work experience preferred; HS degree or equivalent required.

Responsibilities

• Greets and assists customers, delivers outstanding service, and promotes products and services.
• Monitors and processes jcp.com operations and enterprise fulfillment tasks.
• Packs orders to packaging standards and completes ship-from-store and Buy Online Pickup in Store activities.

Skills

Customer service

Sales

Teamwork

Problem solving

Education

Bachelor's degree or equivalent

HS diploma or equivalent

Job description

JCPenney is seeking an Omni Associate to drive profitable sales growth by executing Enterprise Fulfillment and jcp.com activities, including Customer Service & Sales, Enterprise Fulfillment, and general operations.

You will greet customers, promote products, monitor fulfillment systems, and support stock organization on the sales floor. A high standard of service and teamwork is essential.