Omni-Channel Retail Sales Leader

Michaels; Holland (OH); Vor Ort; USD 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Tuition assistance

Adoption assistance

Employee discounts

Zusammenfassung

Michaels is hiring a Store Sales Manager for the Toledo-Holland, OH location. You will lead front-end and service operations, drive selling behaviors, and coach team members to achieve sales and customer satisfaction targets.

The role emphasizes strong POS execution, loyalty enrollment, and omni-channel fulfillment, including BOPIS and Same Day Delivery. The position requires at least 3 years of retail leadership, with night, weekend, and early-morning shifts common.

Qualifikationen

• Oversee front-end and service operations with SOP adherence.
• Coach and develop team to deliver strong customer experience and selling behaviors.
• Lead MOD coverage and ensure queueing and POS efficiency.

Aufgaben

• Lead and champion a high-performing selling culture across the store.
• Drive sales results and customer experience through coaching and execution.
• Oversee store operations including POS, Self-Checkout, BOPIS, and Same Day Delivery.
• Coordinate events and programs like Balloons, Loyalty, and Knit & Sew Shop.

Jobbeschreibung

Michaels is hiring a Store Sales Manager for the Toledo-Holland, OH location. You will lead front-end and service operations, drive selling behaviors, and coach team members to achieve sales and customer satisfaction targets.

The role emphasizes strong POS execution, loyalty enrollment, and omni-channel fulfillment, including BOPIS and Same Day Delivery. The position requires at least 3 years of retail leadership, with night, weekend, and early-morning shifts common.