Office Support Specialist II

Virginia Department of Social Services; King George (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Virginia Department of Social Services is seeking an Office Associate II to perform a wide range of clerical and administrative tasks in a professional, customer-focused environment. The role supports offices with data entry, records management, and front-desk duties.

Responsibilities include answering phones, greeting visitors, maintaining filing systems, processing forms, and inputting information into agency systems, while complying with policies and procedures and coordinating with staff as

Qualifications

• High school diploma or equivalent with clerical/administrative experience.
• Ability to follow written and oral instructions.
• Strong communication and organizational skills.

Responsibilities

• Answer phones and direct callers to appropriate staff.
• Greet visitors and provide information to staff and public.
• Maintain filing systems and organize/purge records.
• Input and retrieve data from mainframe and local systems.
• Prepare correspondence and reports from drafts.

Skills

Communication

Multi-tasking

Basic arithmetic

Data entry

Customer service

Education

High school diploma

Tools

Office software

Mainframe applications

Job description

Virginia Department of Social Services is seeking an Office Associate II to perform a wide range of clerical and administrative tasks in a professional, customer-focused environment. The role supports offices with data entry, records management, and front-desk duties.

Responsibilities include answering phones, greeting visitors, maintaining filing systems, processing forms, and inputting information into agency systems, while complying with policies and procedures and coordinating with staff as