Front Desk & Programs Administrative Assistant I

Virginia Department of Social Services; Virginia; On-site; USD 36,000 - 48,000; Full time

Job summary

Virginia Department of Social Services seeks an Administrative Program Assistant I to support front desk operations and provide office and administrative services within specialized program areas. The role includes handling routine and sensitive correspondence, maintaining records, and advising staff on procedures.

Candidates should have a high school diploma with related coursework and clerical experience; knowledge of agency software and basic math is expected.

Qualifications

• High school diploma with post-secondary coursework in office/business administration or related field.
• Clerical or administrative experience or equivalent training.
• Ability to learn agency policies and procedures.

Responsibilities

• Serve as front desk point of contact for the public and staff.
• Answer questions and provide guidance; assess situations and plan actions.
• Maintain cost, inventory, payroll, personnel records, or related records and reports.
• Prepare routine and non-routine memos, reports, forms, and correspondence.

Skills

Office equipment operation

Word processing / spreadsheets

Data analysis

Communication skills

Education

High school diploma with related coursework

Tools

Office software

Agency software

Job description

Virginia Department of Social Services seeks an Administrative Program Assistant I to support front desk operations and provide office and administrative services within specialized program areas. The role includes handling routine and sensitive correspondence, maintaining records, and advising staff on procedures.

Candidates should have a high school diploma with related coursework and clerical experience; knowledge of agency software and basic math is expected.