Office Services & Workplace Experience Manager

Beacon Hill; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Generous PTO

Job summary

Beacon Hill seeks a service-oriented Office Services Manager for its Midtown Manhattan workplace. The role leads floor support, pantry and conference room operations, mail/document services, and readiness for onboarding/offboarding while coordinating with multiple departments to deliver seamless workplace operations.

Ideal candidates have 6–8+ years in office services or related fields, with strong leadership and vendor management skills.

Qualifications

• Bachelor's degree preferred.
• 6-8+ years in office services or related fields.
• Experience leading floor/coordinator teams and employee-facing service groups.
• Experience managing pantry, conference rooms, mail & documents, office supplies, equipment and vendor operations.
• Experience coordinating readiness and onboarding, with scalable support models in fast-paced environments.
• Financial services/private equity experience preferred.
• Salary dependent on experience + discretionary bonus.
• Fully covered benefits, 401K, generous PTO.

Responsibilities

• Lead all aspects of Office Services teams including hiring, development, scheduling, coaching, and performance management.
• Develop proactive Office Services Coordinator program tailored to employee needs.
• Track and resolve employee workplace requests to completion across teams.
• Manage pantry operations: vendors, inventory, replenishment, and waste control.
• Oversee conference room operations including room resets, supplies, and tech issues.
• Manage mail, courier, copy/print, scanning, documents, and office inventory services.
• Coordinate workplace readiness for onboarding and offboarding with cross-functional teams.
• Partner with Building Services, HR, IT, Security and vendors to ensure seamless operations.
• Develop operating procedures and drive process improvements across floor services and related areas.
• Manage Office Services budgets, service levels, and vendor performance.

Skills

Leadership

Operations management

Customer service

Vendor management

On-site facilities coordination

Education

Bachelor's degree

Job description

Beacon Hill seeks a service-oriented Office Services Manager for its Midtown Manhattan workplace. The role leads floor support, pantry and conference room operations, mail/document services, and readiness for onboarding/offboarding while coordinating with multiple departments to deliver seamless workplace operations.

Ideal candidates have 6–8+ years in office services or related fields, with strong leadership and vendor management skills.