Office Services & Workplace Operations Lead

Aquarian Holdings; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Aquarian Holdings seeks an Office Services Manager to lead daily workplace services in our New York City headquarters. You will drive floor support, pantry and conference room operations, mail and document services, and staff readiness.

This role emphasizes a proactive, relationship-driven approach across functions and requires five days in office with potential travel to other Aquarian locations. The successful candidate will manage budgets, vendor performance, and service levels while

Qualifications

• Bachelor's degree preferred.
• 6-8+ years of experience in office services, workplace operations, or related functions.
• Experience leading floor coordinator, workplace services, or similar teams.
• Proficiency with Microsoft Office Suite.

Responsibilities

• Lead all aspects of the Office Services teams including hiring, staffing, scheduling, coaching, and performance management.
• Develop and lead a proactive Office Services Coordinator program tailored to employee populations.
• Identify, track, elevate, and resolve employee workplace requests through completion.
• Manage pantry operations, vendor management, inventory, and waste controls.
• Oversee conference room operations, scheduling, and tech issue escalation.
• Coordinate mail, packages, and document services; manage office inventory and equipment.
• Coordinate onboarding/offboarding readiness and cross-functional collaboration.
• Partner with Building Services, HR, IT, Security, and vendors to ensure seamless operations.
• Develop procedures and drive process improvements across floor services and related areas.
• Manage Office Services budgets and vendor performance.

Skills

Office operations

Vendor management

Leadership

Facilities coordination

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Aquarian Holdings seeks an Office Services Manager to lead daily workplace services in our New York City headquarters. You will drive floor support, pantry and conference room operations, mail and document services, and staff readiness.

This role emphasizes a proactive, relationship-driven approach across functions and requires five days in office with potential travel to other Aquarian locations. The successful candidate will manage budgets, vendor performance, and service levels while