Office Services & Mailroom Specialist

Canon USA & Affiliates; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive pay and benefits

Comprehensive training and development

Employee discounts nationwide

Job summary

Canon USA & Affiliates in Seattle, WA is seeking a detail‑oriented Mailroom/Administrative Associate under general supervision to manage mail, packages and interoffice correspondence, with occasional copy center duties and receptionist tasks.

You will sort and deliver mail, weigh and post, log items, handle supplies, prepare shipments, and contribute to production and reports. The role emphasizes customer service, accuracy, and ability to meet deadlines in a fast-paced office.

Qualifications

• High school Diploma or equivalent.
• 2–5 years’ experience working in a mailroom or professional office environment.
• Knowledge of metering, weighting, logging and other shipping procedures.
• Proficiency in computer skills preferred.
• Ability to perform routine and some complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.)
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime & meet deadlines.

Responsibilities

• Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.
• Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
• Package and process outgoing overnight items to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
• Log outgoing and incoming items as required and review for accuracy/completeness
• Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery.
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested.
• Deliver and pick up copy jobs
• May provide minor maintenance of photocopy machines such as solving paper jams, placing service calls and routine cleanings
• Operate facsimile machines; send and receive facsimiles. Keep logs. Generate activity reports and confirmations
• Prepare monthly production and volume reports to measure productivity
• Performs other administrative duties from inserting, copying and photocopying to faxing as needed
• Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
• Provide reception work such as answering telephones, taking messages and greeting visitors
• Move boxes, supplies or furniture; replace light bulbs
• Document scanning
• Prepare outgoing items for shipping
• Learn new features of copying machines, faxes, scanning, shipping equipment as introduced at the site
• Additional duties as assigned

Skills

Mailroom/office experience

Customer service

Education

High school diploma or equivalent

Job description

Canon USA & Affiliates in Seattle, WA is seeking a detail‑oriented Mailroom/Administrative Associate under general supervision to manage mail, packages and interoffice correspondence, with occasional copy center duties and receptionist tasks.

You will sort and deliver mail, weigh and post, log items, handle supplies, prepare shipments, and contribute to production and reports. The role emphasizes customer service, accuracy, and ability to meet deadlines in a fast-paced office.