Mailroom & Office Services Specialist II

Canon Business Process Services, Inc.; Seattle (WA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive training

Employee discounts

Job summary

Canon Business Process Services, Inc. in Seattle is seeking a reliable mailroom technician to manage inbound/outbound mail, packages, and interoffice correspondence under general supervision.

You will also assist with copy center tasks and basic reception duties as part of office operations. Responsibilities include accurate logging, packaging, and timely dispatch, plus maintaining inventory and providing friendly customer service to colleagues and clients.

Qualifications

• High school diploma or equivalent required.
• 2-5 years in a mailroom or professional office environment.
• Knowledge of metering, weighing, logging and shipping procedures.
• Proficiency with computers preferred.
• Operations involve fax, scanner, metering, stamping and photocopying systems.
• Excellent customer service, professional appearance and attitude.
• Ability to work overtime and meet deadlines.

Responsibilities

• Insures total customer satisfaction by understanding expectations and resolving issues.
• Receive, sort, and deliver inbound mail and packages; wrap, weigh, and dispatch outbound mail.
• Prepare and log special outgoing inter-office pouches; handle overnight shipments.
• Log and verify outgoing/incoming items for accuracy and completeness.
• Organize supplies, manage copy center tasks and maintain inventory.
• Provide reception support, answer phones, greet visitors, and assist others as needed.
• Operate and perform basic maintenance on copying/fax/scanning/shipping equipment.
• Prepare monthly production and volume reports to measure productivity and billing.

Skills

Customer service

Attention to detail

Time management

Education

High school Diploma or equivalent

Tools

Photocopier

Fax machine

Scanner

Job description

Canon Business Process Services, Inc. in Seattle is seeking a reliable mailroom technician to manage inbound/outbound mail, packages, and interoffice correspondence under general supervision.

You will also assist with copy center tasks and basic reception duties as part of office operations. Responsibilities include accurate logging, packaging, and timely dispatch, plus maintaining inventory and providing friendly customer service to colleagues and clients.