Entry-Level Office Services & Mail Specialist

Canon U.S.A., Inc.; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay & benefits

Comprehensive training and development

Positive work environment

Job summary

Canon U.S.A., Inc. is seeking an Office Service Representative I to manage mail, packages and interoffice correspondence across floors. You will support copy center tasks, reception, and general administrative duties to ensure smooth operations.

The role emphasizes customer service, accuracy in logging mail, and coordination with site management. Training is provided and overtime may be required to meet deadlines.

Qualifications

• High school Diploma or equivalent.
• 0-1 year experience in a mailroom or professional office environment.
• Some knowledge of metering, weighting, logging and other shipping procedures preferred.
• Some computer skills preferred.
• Ability to operate fax, scanner, metering, stamping, tracking systems, photocopying, color copying, binding, etc.

Responsibilities

• Handle all mail, packages, and interoffice correspondence for assigned floors and time frames.
• Provide total customer satisfaction through understanding expectations, proactive problem resolution, and relationship building.
• Receive, sort, and deliver incoming mail and packages; wrap, weigh, and dispatch outgoing mail according to postal regulations.
• Prepare outgoing inter-office pouches and process overnight items (FedEx, UPS) to meet deadlines.
• Log outgoing and incoming items, verify accuracy, and generate activity or billing reports.
• Distribute supplies; monitor inventory and maintain neat supply areas; assist with copy/ fax duties and general administration.
• Perform receptionist tasks as assigned by the Site Manager (phones, messages, visitors), and support scanning and document handling.
• May set up client kitchens and conference rooms, prepare items for shipping, and learn new office automation features.

Skills

Customer service

Professional appearance

Computer skills

Overtime ability

Education

High school diploma or equivalent

0-1 year mailroom/office experience

Tools

Fax machine operation

Photocopy machines

Copying/scanning equipment

Metering/ stamping equipment

Job description

Canon U.S.A., Inc. is seeking an Office Service Representative I to manage mail, packages and interoffice correspondence across floors. You will support copy center tasks, reception, and general administrative duties to ensure smooth operations.

The role emphasizes customer service, accuracy in logging mail, and coordination with site management. Training is provided and overtime may be required to meet deadlines.