Office Services & Mailroom Specialist

Opensity Solutions; Dubuque, Northern (IA, KY); Híbrido; USD 15 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Resumo da oferta

Opensity Solutions in Dubuque, IA seeks an Office Service Associate - Mail to manage incoming/outgoing mail, inventory, and supply orders. You will report to the Lead Office Service Associate - Mail or Client Relations Manager and support daily client operations.

Role emphasizes accuracy, confidentiality, and teamwork as you handle interoffice mail, postage, and print tasks while maintaining a clean workspace. Competitive benefits included.

Qualificações

• High school diploma or equivalent required.
• Experience not required but helpful for handling client inquiries.
• Ability to understand client inquiries and provide effective responses.

Responsabilidades

• Day to day Account Management: Act as the primary liaison between the client and Forrest Solutions, providing daily support and facilitating effective communication.
• Manage the operational requirements daily, including addressing client requests, inquiries, and onsite staff issues to ensure exceptional client satisfaction.
• Maintain a well-organized and professional work environment, including proper signage, updated communication boards and /or binders, and overall cleanliness and orderliness.
• Participate actively in weekly leadership and senior management discussions, effectively communicating results, challenges, and strategic initiatives to meet client objectives.
• Process & Procedures: Collaborate closely with the client organization to develop and refine specialized mailroom procedures, including policies, protocols, and standardized processes, to ensure efficient and accurate handling of incoming and outgoing mail.
• Execute scheduled internal runs to deliver interoffice mail in a timely manner, optimizing efficiency and minimizing delays.
• Utilize advanced postage equipment to accurately meter outgoing mail, adhering to postage rates and regulations.
• Prepare and process specialized outgoing mail, such as certified or registered mail, following established procedures to ensure compliance and secure delivery.

Conhecimentos

Customer service oriented

Communication skills

Team player

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Opensity Solutions in Dubuque, IA seeks an Office Service Associate - Mail to manage incoming/outgoing mail, inventory, and supply orders. You will report to the Lead Office Service Associate - Mail or Client Relations Manager and support daily client operations.

Role emphasizes accuracy, confidentiality, and teamwork as you handle interoffice mail, postage, and print tasks while maintaining a clean workspace. Competitive benefits included.