Office Services & Client Support Specialist

K2 Services; Minneapolis (MN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions in Minneapolis, MN is seeking a Service Specialist to join our team. You will provide administrative support including mail, copy/print/scan, hospitality, and reception duties, helping keep client sites organized and efficient.

The role requires a High School Diploma or GED and at least one year in customer service; you should be able to lift 40 lbs, multitask, and communicate professionally. Preferred shift: 9:00 AM - 5:30 PM, with flexibility based on business needs.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of work experience in a customer service field.
• Ability to multitask with attention to detail.
• Ability to resolve issues with professionalism and tact.
• Ability to lift or move 40 lbs. or greater.
• Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand, or sit for extended periods of time.

Responsibilities

• Mail Services include metering, sorting, and distributing mail and accountable packages per schedule.
• Copy Services includes accurately producing copy, print, and scan projects per written instructions.
• Reception includes answering incoming telephone calls and routing to the appropriate person, and greeting and announcing visitors in a friendly and professional manner.
• Hospitality Services includes coordination and upkeep of client conference rooms, common areas, and kitchens.
• Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance.
• Facilities Services may include hanging pictures, small office moves, cleaning services, and communication with key client contacts regarding building/equipment concerns.
• Ability to learn records management and reporting tools.

Skills

Customer service

Multitasking

Attention to detail

Professional communication

Education

High School Diploma or GED

Job description

Opensity Solutions in Minneapolis, MN is seeking a Service Specialist to join our team. You will provide administrative support including mail, copy/print/scan, hospitality, and reception duties, helping keep client sites organized and efficient.

The role requires a High School Diploma or GED and at least one year in customer service; you should be able to lift 40 lbs, multitask, and communicate professionally. Preferred shift: 9:00 AM - 5:30 PM, with flexibility based on business needs.