Mailroom & Office Services Specialist

Forrest Solutions LLC; Dubuque (IA); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Descripción de la vacante

Opensity Solutions is seeking an Office Service Associate - Mail to efficiently sort and deliver mail, manage mailroom inventory, and handle supply ordering. You will report to the Lead Office Service Associate - Mail or Client Relations Manager and support daily client needs with a focus on accuracy and efficiency.

Responsibilities include coordinating with clients, maintaining a clean workspace, and using postage equipment to meter mail.

Formación

• High school diploma or equivalent required.
• Experience not required; training provided.
• Ability to understand client inquiries and respond effectively.
• Experience using Microsoft Office products is preferred.
• Team player with a positive attitude and client-focused mindset.
• Ability to maintain confidentiality of client information.
• Positive, cheerful disposition and attentive to detail.
• Ability to lift/move packages up to 35 lbs repeatedly.

Responsabilidades

• Act as the primary liaison between the client and Forrest Solutions, providing daily support and facilitating effective communication.
• Manage client requests, inquiries, and onsite staff issues to ensure client satisfaction.
• Maintain a clean, organized workspace with clear signage and up-to-date information.
• Participate in leadership discussions and communicate results and initiatives to meet client objectives.
• Sort, meter, and process internal and external mail in a timely, compliant manner.
• Deliver interoffice mail and manage mailroom inventory and supplies.

Conocimientos

Customer service

Communication skills

Confidentiality

Team player

Lift 35 lbs

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Opensity Solutions is seeking an Office Service Associate - Mail to efficiently sort and deliver mail, manage mailroom inventory, and handle supply ordering. You will report to the Lead Office Service Associate - Mail or Client Relations Manager and support daily client needs with a focus on accuracy and efficiency.

Responsibilities include coordinating with clients, maintaining a clean workspace, and using postage equipment to meter mail.