Office Services Concierge & Mail Specialist

SPS North America; Virginia (MN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Career growth

Learning & development

Bonuses

Paid time off

Benefits package

Job summary

Arlington/Herndon, VA-based SPS North America seeks a Client Services Associate to deliver high-level office and mail services. You will process inbound/outbound mail, ship/receive items, and keep office supplies stocked while supporting front desk activity.

The role requires strong communication, organizational skills, and proficiency with MS Office. You will help maintain a professional office environment and provide exceptional service to SPS employees and clients.

Qualifications

• High School Diploma or equivalent required.
• 1+ years of work experience preferred.
• Ability to work assigned hours as determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and problem-solving aptitude.
• Strong written and verbal communication skills.
• Ability to learn computer-based systems.
• Maintain professional appearance and attitude.
• Adhere to all policies and procedures.

Responsibilities

• Provide 5-star customer service to employees in all communications.
• Receive inbound mail and sort, input into chain of custody system.
• Manage outgoing mail and shipping/receiving tasks.
• Notify employees of inbound deliveries and distribute items.
• Maintain and replenish office supplies and equipment.
• Support front desk as needed (reception/concierge).
• Perform light maintenance and keep service areas tidy.
• Assist with copy/print orders and monitor equipment.
• Build professional relationships with colleagues and clients.
• Train backups and guide others on policies and procedures.

Skills

Customer service

Organization

Communication

MS Office

Shipping/receiving

Multitasking

Education

High School Diploma

Tools

MS Office

Office equipment

Job description

Arlington/Herndon, VA-based SPS North America seeks a Client Services Associate to deliver high-level office and mail services. You will process inbound/outbound mail, ship/receive items, and keep office supplies stocked while supporting front desk activity.

The role requires strong communication, organizational skills, and proficiency with MS Office. You will help maintain a professional office environment and provide exceptional service to SPS employees and clients.