Office Operations & Mailroom Specialist

SPS North America; Lowell (MI); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Career growth

Learning & Development

Talent recognition

Paid Time Off

Bonuses

Benefits package

Job summary

SPS North America is seeking a Client Services Associate to support daily office operations, mail handling, print services, and workplace coordination. You will help ensure office efficiency by managing deliveries, maintaining supplies, and supporting meeting room setups on a typical Mon–Fri schedule.

Key duties include mail processing, shipping, light print requests, copier maintenance, and inventory checks.

Qualifications

• High school diploma or equivalent required.
• 2+ years of relevant experience preferred.
• Experience with handheld scanners, pallet jacks, or carts (preferred).
• Ability to work assigned hours, including occasional overtime.
• Familiarity with shipping/receiving processes (preferred).

Responsibilities

• Mail & Shipping Operations: Receive, sort, and distribute inbound mail and packages.
• Process outgoing shipments using postage and shipping systems.
• Track deliveries and maintain records with scanners and tracking systems.
• Respond to inquiries related to mail and package status.

Skills

Communication

Customer service

Independent work

Organized

Shipping/receiving (preferred)

Microsoft Office

Office systems

Handheld scanners

Pallet jacks/carts (preferred)

Education

High school diploma or equivalent

Tools

Postage systems

Job description

SPS North America is seeking a Client Services Associate to support daily office operations, mail handling, print services, and workplace coordination. You will help ensure office efficiency by managing deliveries, maintaining supplies, and supporting meeting room setups on a typical Mon–Fri schedule.

Key duties include mail processing, shipping, light print requests, copier maintenance, and inventory checks.