Office Services & Mail Concierge

SPS; Arlington (VA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Career growth

Learning & development

PTO

Bonuses

Medical benefits

401k matching

Job summary

SPS is seeking a Client Services Associate in Arlington, VA to handle mail operations, office services, and front desk support. You will ensure mail processing, supplies management, and maintenance of copy/print equipment while delivering excellent client service.

The role requires strong organizational skills, the ability to multi-task, and a professional appearance. You will work on-site in a busy facilities environment and support various office areas as needed.

Qualifications

• High School Diploma (or equivalent) required.
• 1+ years prior work experience preferred.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.

Responsibilities

• Provides 5-star customer service to all employees (in all forms of communication).
• Receives inbound mail/packages and sorts incoming mail and inputs it into a chain of custody software package.
• Manages outgoing mail/package transactions.
• Performs duties associated with shipping and receiving materials.
• Notifies employees upon receipt of inbound deliveries.
• Distributes mail/packages to company personnel.
• Acts as a point of contact for company personnel on mail/package inquiries.
• Performs daily key ops of convenience multi-function devices (ensuring functionality and replenishing toner/paper).
• Submit work orders for certain requests.
• Service and replenish the barista, pantry, conference, kitchen, or meetings areas.
• Will perform meeting room and conference room set-ups.
• May perform building occupant moves within assigned facilities.Will perform light maintenance and cleaning duties as assigned.
• Maintains the Business Service Center area in a neat and orderly fashion.
• Monitors the level of office supplies on the floor and replenishes and orders accordingly.
• Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality.
• Proactively seeks out additional work during downtime.
• Builds professional relationships with customers and other teams.

Skills

Customer service

Verbal and written communication

MS Office Suite

Multi-tasking

Organization

Shipping/receiving procedures

Independent work

Education

High School Diploma

1+ years work experience

Tools

MS Office

Job description

SPS is seeking a Client Services Associate in Arlington, VA to handle mail operations, office services, and front desk support. You will ensure mail processing, supplies management, and maintenance of copy/print equipment while delivering excellent client service.

The role requires strong organizational skills, the ability to multi-task, and a professional appearance. You will work on-site in a busy facilities environment and support various office areas as needed.