Office Concierge & Mail Services Associate

Socket.dev; Chattanooga (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefits

Job summary

SPS is seeking a Client Services Associate to support day-to-day office operations, mail processing, and front-of-house duties within a professional environment. You will handle inbound/outbound mail, distribute packages, replenish supplies, and ensure copy/print equipment functions properly while assisting as a reception backup.

The role emphasizes strong communication, multitasking, and a professional demeanor.

Qualifications

• High School diploma or equivalent required.
• Strong communication and exceptional customer service abilities.
• Ability to learn and use office systems and software.

Responsibilities

• Provide 5-star customer service to employees and guests.
• Handle inbound/outbound mail and distribute packages.
• Manage shipping/receiving of materials and supplies.
• Maintain and replenish office supplies and ensure equipment is functional.
• Assist with front-of-office reception and light cleaning duties.
• Set up meeting rooms and support pantry/conference areas.

Skills

Verbal and written communication

Customer service

MS Office Suite

Multitasking

Organization

MFD equipment knowledge

Education

High School Diploma or equivalent

Tools

MS Office

Copier/MFD equipment

Job description

SPS is seeking a Client Services Associate to support day-to-day office operations, mail processing, and front-of-house duties within a professional environment. You will handle inbound/outbound mail, distribute packages, replenish supplies, and ensure copy/print equipment functions properly while assisting as a reception backup.

The role emphasizes strong communication, multitasking, and a professional demeanor.