Office Services Concierge & Mail Specialist

SPS; San Francisco (CA); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefit Offerings

Job summary

SPS in San Francisco, CA is seeking a Client Services Associate to handle office and mail services, including inbound/outbound mail processing, shipping/receiving, and front desk coverage. The role emphasizes prompt, courteous service and professional image.

Responsibilities include maintaining copy/print equipment, restocking supplies, coordinating with staff, and upkeep of the Business Service Center. Strong communication and organization are essential for success.

Qualifications

• High School Diploma or equivalent required.
• 1+ years prior work experience preferred.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.

Responsibilities

• Provides 5-star customer service to all employees (in all forms of communication).
• Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
• Manages outgoing mail/package transactions.
• Performs duties associated with shipping and receiving of materials.
• Notifies employees upon receipt of inbound deliveries.
• Distributes mail/packages to company personnel.
• Acts as point of contact for company personnel on mail/package inquiries.
• Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper).
• Submit work orders for certain requests.
• Service and replenish the barista, pantry, conference, kitchen, or meetings areas.

Skills

Customer service

Mail handling

Shipping/receiving

Organizational skills

Verbal & written communication

Ability to multitask

Education

High School Diploma or equivalent

Tools

MFD equipment

Chain of custody software

Copy/print equipment

Job description

SPS in San Francisco, CA is seeking a Client Services Associate to handle office and mail services, including inbound/outbound mail processing, shipping/receiving, and front desk coverage. The role emphasizes prompt, courteous service and professional image.

Responsibilities include maintaining copy/print equipment, restocking supplies, coordinating with staff, and upkeep of the Business Service Center. Strong communication and organization are essential for success.