Mail Center Specialist — Client Services

SPS North America Inc.; Lone Tree (CO); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses (employee referrals)

Paid Time Off

Benefits package

Job summary

SPS North America Inc. is seeking a Client Services Associate to manage mail and office services, shipping/receiving, and basic copier support. The role emphasizes reliable, courteous service to SPS staff and project teams in a fast-paced environment.

Responsibilities include mail handling, package tracking, inventory of supplies, and collaboration with site staff. Overtime flexibility and a professional appearance are required.

Qualifications

• High School Diploma or equivalent.
• 2+ years relevant work experience preferred.
• Ability to work independently with minimal supervision.
• Knowledge of shipping & receiving procedures.
• Strong communication skills.

Responsibilities

• Provide 5-star customer service to all employees.
• Receive inbound mail and packages with scanner and update tracking.
• Handle items per safety, security, and QA procedures.
• Send outgoing mail and packages using postage meter/shipping software.
• Reply to emails, answer calls, and assist site staff at mail center.
• Light cleaning and maintenance of mail center/workstations.
• Cross-train in other mailroom operations.
• May drive a company vehicle.
• Maintain professional appearance and attitude.
• Other duties as assigned by supervisor or manager.

Skills

Customer service

Verbal & written communication

Microsoft Office

Shipping procedures

Time management

Independent work

Education

High School Diploma

Tools

Handheld scanner

Shipping software

Desktop/Laptop proficiency

Job description

SPS North America Inc. is seeking a Client Services Associate to manage mail and office services, shipping/receiving, and basic copier support. The role emphasizes reliable, courteous service to SPS staff and project teams in a fast-paced environment.

Responsibilities include mail handling, package tracking, inventory of supplies, and collaboration with site staff. Overtime flexibility and a professional appearance are required.