Office Experience Specialist | Client Services

SPS; Westlake (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Benefit Offerings

Job summary

SPS is hiring a Client Services Associate to keep the workplace running smoothly. You will handle mailroom operations, assist with shipping/receiving, manage supplies, organize meeting rooms, and provide welcoming hospitality to employees and guests.

The role emphasizes a proactive, customer‑focused mindset in a fast-paced office, with onsite responsibilities and daily operational tasks. Strong communication and organizational skills are essential.

Qualifications

• 1+ year of experience in customer service, office support, or similar preferred.
• Strong communication and multitasking skills.
• A proactive, solutions‑oriented mindset.
• Comfort learning new systems and processes.
• Professional appearance and demeanor.

Responsibilities

• Mail and package operations: receive, sort, distribute, and notify employees of deliveries.
• Shipping, receiving, and inventory: process outbound mail, track documentation, verify packing slips, and maintain clean warehouse areas.
• Office operations: monitor and restock supplies, ensure printers are functional, submit work orders.
• Inventory & supplies: monitor stock levels and replenish as needed, keep storage neat and labeled.
• Hospitality & facilities: set up meeting rooms, support pantry/kitchen areas, light cleaning, assist with internal moves.
• Reception & customer support: provide backup front desk coverage and offer friendly, professional service.

Skills

Customer service

Office support

Hospitality

Communication

Multitasking

Professional appearance

Education

High School Diploma

Job description

SPS is hiring a Client Services Associate to keep the workplace running smoothly. You will handle mailroom operations, assist with shipping/receiving, manage supplies, organize meeting rooms, and provide welcoming hospitality to employees and guests.

The role emphasizes a proactive, customer‑focused mindset in a fast-paced office, with onsite responsibilities and daily operational tasks. Strong communication and organizational skills are essential.