Office Services & Concierge Associate

SPS North America; New York (NY); On-site; USD 1,932,000 - 2,752,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Benefit Offerings: Medical, Dental, V

401k matching

Job summary

SPS North America is seeking a Client Services Associate in New York to provide office and mail services, ensuring smooth operations in the Business Service Center. You will handle mail processing, supplies replenishment, conference setup, and reception coverage to maintain a professional, courteous, and efficient workplace.

The role requires strong communication, organization, and problem-solving abilities, with 1+ year of relevant experience and a professional appearance.

Qualifications

• High School Diploma or equivalent required.
• 1+ year of relevant experience preferred.
• Ability to work assigned schedules.
• Professional appearance and adherence to company policies.

Responsibilities

• Deliver exceptional customer service to all employees.
• Receive, sort, track, distribute, and ship mail and packages.
• Serve as the primary contact for mail and package inquiries.
• Operate and maintain multi-function devices; submit service requests as needed.
• Assist with copy/print requests and monitor equipment functionality.
• Maintain the Business Service Center and office areas in a clean and organized manner.
• Replenish office supplies, pantry, kitchen, and meeting areas.
• Set up conference and meeting rooms as required.
• Provide reception or concierge coverage as needed.
• Train backup staff and assist with sensitive inquiries.
• Perform light maintenance, cleaning, and additional tasks as assigned.
• Strong communication and customer service skills.
• Ability to multitask and work independently.
• Proficiency in MS Office and office equipment.
• Knowledge of shipping/receiving and packing procedures.
• Strong organizational and problem-solving skills.

Skills

Customer service

Multitasking

Communication

Organizational

Problem-solving

Education

High School Diploma or equivalent

Tools

MS Office

Office equipment

Shipping/receiving procedures

Job description

SPS North America is seeking a Client Services Associate in New York to provide office and mail services, ensuring smooth operations in the Business Service Center. You will handle mail processing, supplies replenishment, conference setup, and reception coverage to maintain a professional, courteous, and efficient workplace.

The role requires strong communication, organization, and problem-solving abilities, with 1+ year of relevant experience and a professional appearance.