Client Services & Office Operations Associate

SPS; West Columbia (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Bonuses for referrals

Medical, Dental, Vision

401k with matching

Commuter benefits

Employee recognition programs

Job summary

SPS is seeking a Client Services Associate to thrive in a fast-paced office environment, delivering operational excellence across mail services, business service center operations, workplace support, and front-of-house backup. This role ensures employees and clients experience a smooth, professional, and well-organized environment every day.

Your attention to detail drives accuracy and reliability, while strong communication and a proactive, customer-first mindset keep operations running

Qualifications

• Strong customer service mindset.
• High attention to detail and reliability.
• Ability to manage multiple operational tasks simultaneously.
• Professional communication skills.
• Self-starter attitude with a proactive approach.

Responsibilities

• Receive and process inbound mail and packages
• Log deliveries into chain-of-custody tracking software
• Distribute mail/packages promptly to employees
• Manage outgoing mail and shipping transactions
• Notify employees of deliveries
• Serve as point of contact for mail and package inquiries
• Monitor and maintain multi-function copy/print devices
• Replenish toner and paper daily
• Assist with copy/print requests
• Submit work orders when equipment requires service
• Maintain a neat and organized service center area
• Monitor and replenish office supplies
• Restock pantry items
• Maintain client breakrooms and kitchen areas
• Service barista stations and meeting spaces
• Provide backup reception/concierge coverage as needed
• Set up meeting rooms, conference spaces, and events
• Assist with building occupant moves
• Perform light maintenance and cleaning tasks
• This position is central to daily business continuity. When mail flows correctly, equipment works, spaces are stocked, and service is seamless - productivity stays high and clients remain confident.

Skills

Customer service

Attention to detail

Multitasking

Communication skills

Self-starter

Job description

SPS is seeking a Client Services Associate to thrive in a fast-paced office environment, delivering operational excellence across mail services, business service center operations, workplace support, and front-of-house backup. This role ensures employees and clients experience a smooth, professional, and well-organized environment every day.

Your attention to detail drives accuracy and reliability, while strong communication and a proactive, customer-first mindset keep operations running