Office Concierge & Operations Specialist

SPS North America; Westlake (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Paid Time Off

Bonuses

Benefits package

Job summary

SPS North America is seeking a Client Services Associate to keep our workplace running smoothly. You’ll manage mail, supplies, meeting setups, reception coverage, and hospitality for employees and visitors, delivering friendly, professional service in a fast-paced environment.

You bring a high school diploma, at least one year in customer service or office support, strong communication, and a proactive mindset.

Qualifications

• High School Diploma or equivalent.
• 1+ year of customer service or office support.
• Strong communication and multitasking skills.
• A proactive, solutions‑oriented mindset.

Responsibilities

• Mailroom: receive, sort, and distribute inbound mail and packages; process outbound mail and shipments; notify employees of deliveries.
• Warehouse & Logistics: shipping/receiving for supplies; verify packing slips; maintain clean, organized warehouse; load/unload items with proper safety.
• Office Operations: monitor/restock office supplies; ensure printers are functional; keep the Business Service Center neat; submit work orders.
• Inventory & Supplies: monitor stock levels; replenish inventory; keep storage neat and labeled.
• Hospitality & Facilities Support: set up meeting rooms; support pantry/kitchen areas; light cleaning and maintenance; assist internal office moves.
• Reception & Customer Support: deliver friendly, professional service to employees and guests; handle sensitive requests with discretion.

Skills

Customer service

Office support

Multitasking

Communication

Education

High School Diploma or equivalent

Job description

SPS North America is seeking a Client Services Associate to keep our workplace running smoothly. You’ll manage mail, supplies, meeting setups, reception coverage, and hospitality for employees and visitors, delivering friendly, professional service in a fast-paced environment.

You bring a high school diploma, at least one year in customer service or office support, strong communication, and a proactive mindset.