Mailroom & Office Services Associate

SPS North America; Santa Clara (CA); On-site; USD 34,440 - 38,572; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Benefits

Job summary

SPS North America is seeking a Mailroom Associate in the United States to manage incoming and outgoing mail, packages, and shipping while delivering excellent service to employees and visitors. The role also supports office operations by maintaining supplies and assisting with print equipment.

You will handle mail distribution, assist with meeting room setups, reception coverage, and maintain a clean, organized workspace. Strong communication and reliability are essential.

Qualifications

• High school diploma or equivalent required.
• 1+ years of mailroom or related experience preferred.
• Strong customer service and communication skills.
• Basic computer skills, including Microsoft Office.
• Ability to prioritize tasks and work independently.
• Strong organizational and time management skills.

Responsibilities

• Receive, sort, track, and distribute incoming mail and packages.
• Process outgoing mail and shipments using approved procedures.
• Notify employees of package deliveries and assist with mail-related inquiries.
• Support shipping and receiving activities, including verifying packages and shipping documents.
• Maintain and restock office supplies, paper, and toner.
• Monitor and support copy/print equipment to ensure proper functionality.
• Assist with meeting room setups and office support tasks as needed.
• Provide reception or front desk coverage when required.
• Perform light maintenance, organization, and cleaning of mailroom and common areas.
• Deliver excellent customer service and maintain professional interactions with employees and visitors.
• Complete additional administrative or operational tasks as assigned.

Skills

Customer service

Communication

Multitasking

Office software

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

SPS North America is seeking a Mailroom Associate in the United States to manage incoming and outgoing mail, packages, and shipping while delivering excellent service to employees and visitors. The role also supports office operations by maintaining supplies and assisting with print equipment.

You will handle mail distribution, assist with meeting room setups, reception coverage, and maintain a clean, organized workspace. Strong communication and reliability are essential.