Office Operations Leader

BELFOR; Marlborough (MA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with match

Medical

Dental

Vision

Disability Insurance

Life Insurance

Employee Assistance Program

Paid holidays

Paid time off

Job summary

BELFOR in Marlborough, MA is seeking an experienced Office Manager to keep the support staff running smoothly across administrative functions. You will organize, plan and oversee operations, payroll, and supplier relations using JD Edwards.

Responsibilities include file maintenance, reconciliations, and ensuring compliance with applicable regulations, while maintaining excellent service to clients and employees.

Qualifications

• 2+ years general office management experience.
• Strong math and data entry skills.
• Construction or insurance industry experience preferred.
• Microsoft Office (Word & Excel).
• Ability to multitask in a fast-paced office environment.
• Oracle system experience ideal, including JD Edwards Multi-line phone system.
• Customer Service and communication skills.

Responsibilities

• Maintaining an organized workspace and ensuring communication reflects BELFOR standards.
• Communicate effectively with employees and clients on needs and updates.
• Manage and motivate employees through training and acknowledgement.
• Address and resolve conflicts as needed.
• Ensure compliance with Federal and State regulations.
• Create new jobs in JD Edwards as required.
• Maintain up-to-date job files for reviews.
• Participate in bill reviews to ensure client job results.
• Improve employee and client retention through communication.
• Maintain vendor lists using JD Edwards and BCS.
• Reconcile AP statements monthly.
• Maintain customer files; digital and physical.
• Attend BELFOR safety trainings as required.

Skills

Office management

Payroll processing

Customer service

Communication

Multitasking

Data entry

Vendor management

Attention to detail

Tools

JD Edwards

Oracle

Excel

Word

BCS

Phone system

Job description

BELFOR in Marlborough, MA is seeking an experienced Office Manager to keep the support staff running smoothly across administrative functions. You will organize, plan and oversee operations, payroll, and supplier relations using JD Edwards.

Responsibilities include file maintenance, reconciliations, and ensuring compliance with applicable regulations, while maintaining excellent service to clients and employees.