Office Operations & Guest Experience Lead

Opensity Solutions; Greenwich, Northern (CT, KY); Hybrid; USD 37,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking an Office Administrator to maintain a professional, welcoming workplace onsite at our Greenwich, CT office. You will oversee daily operations, reception, guest services, conference-room readiness, and facilities coordination.

This role partners with the Corporate Services team to manage vendors, onboarding, space planning, invoices, and event support while delivering a consistent, high-quality employee and guest experience.

Qualifications

• 3–5 years of office administration, workplace operations, facilities, hospitality, or executive-support experience.
• Experience supporting a fast-paced, high-volume office with multiple stakeholders.
• Excellent verbal and written communication skills, with a polished and professional presence.
• Strong organizational, multitasking, and project-management abilities with attention to detail.
• Ability to work independently and respond with urgency when priorities shift.

Responsibilities

• Oversee daily office operations to maintain a safe, organized, and professional workplace.
• Provide reception coverage, greet guests, and manage calls, deliveries, and inquiries.
• Maintain conference rooms and common areas, ensuring readiness and operation.
• Support in-office meetings, catering setup, AV issues coordination with Technology partners.
• Coordinate mail, shipping, and deliveries; track packages and distribute timely.
• Support guest management, workspace reservations, and badge access activities.
• Organize invoices, purchase requests, and budget documentation with leadership.
• Maintain office records, seating plans, vendor records, and facilities requests.
• Support onsite events and employee engagement activities as needed.
• Collaborate with Corporate Services to improve processes and standards.

Skills

Office administration

Communication

Organization

Project management

Customer service

Multitasking

Attention to detail

Tools

Microsoft Office

Workplace management systems

Ticketing systems

Budget-tracking systems

Job description

Opensity Solutions is seeking an Office Administrator to maintain a professional, welcoming workplace onsite at our Greenwich, CT office. You will oversee daily operations, reception, guest services, conference-room readiness, and facilities coordination.

This role partners with the Corporate Services team to manage vendors, onboarding, space planning, invoices, and event support while delivering a consistent, high-quality employee and guest experience.