Guest Experience & Meeting Concierge

Opensity solutions; Denver (CO); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions is seeking a Service Specialist to deliver a white-glove hospitality experience for employees, clients, and visitors in a fast-paced office setting in Denver, CO. You will coordinate meetings, manage conference spaces, and oversee catering and services, ensuring flawless event execution.

The role emphasizes outstanding customer service, strong organizational skills, and the ability to multitask in a professional environment.

Qualifications

• 2–3 years of experience in hospitality, hotels, restaurants, catering, event planning, luxury retail, or another customer service-focused environment.
• Experience supporting conference services, workplace hospitality, meetings, or events is preferred.
• Proficiency with Microsoft Office, Google Workspace, and audio/visual technology.

Responsibilities

• Coordinate meetings and events to ensure a seamless experience for employees, clients, and visitors.
• Deliver a white-glove hospitality experience and welcome guests with professionalism.
• Coordinate catering orders and oversee timely setup and breakdown.
• Manage conference room reservations and verify room utilization.
• Prepare daily meeting setup reports and weekly event schedules.

Skills

Hospitality experience

Customer service

Organizational skills

Communication skills

Tools

MS Office

Google Workspace

AV technology

Job description

Opensity Solutions is seeking a Service Specialist to deliver a white-glove hospitality experience for employees, clients, and visitors in a fast-paced office setting in Denver, CO. You will coordinate meetings, manage conference spaces, and oversee catering and services, ensuring flawless event execution.

The role emphasizes outstanding customer service, strong organizational skills, and the ability to multitask in a professional environment.