Front Desk & Visitor Experience Specialist

Opensity solutions; New York (NY); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

PTO

Job summary

Opensity Solutions is seeking a professional Receptionist in New York to act as the welcoming face of the organization. You will manage the front desk, answer calls, greet visitors, coordinate access, and provide general administrative support to ensure smooth day-to-day operations.

Responsibilities include handling sign-in procedures, directing inquiries, coordinating conference room setups, and maintaining a neat reception area.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of experience in reception, hospitality, customer service, administrative support, or related professional environment preferred.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills with clients, visitors, employees, and vendors.
• Proficiency with Microsoft Office and standard office technology.

Responsibilities

• Serve as the primary point of contact for clients, visitors, employees, and other guests entering the facility.
• Greet and welcome visitors in a professional, friendly, and courteous manner.
• Answer, screen, and direct incoming calls to appropriate individuals or departments.
• Manage the reception desk and ensure front desk coverage during assigned hours.
• Assist visitors with sign-in procedures, visitor badges, directions, and access requirements.
• Notify client staff when visitors arrive and assist with coordinating visitor access.
• Monitor the reception area for a clean, organized, and professional appearance.
• Respond to general inquiries and provide accurate information regarding office services and procedures.
• Support meeting and hospitality needs, including refreshments and conference room setup.

Skills

Customer service

Communication

Organizational skills

Professional demeanor

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Opensity Solutions is seeking a professional Receptionist in New York to act as the welcoming face of the organization. You will manage the front desk, answer calls, greet visitors, coordinate access, and provide general administrative support to ensure smooth day-to-day operations.

Responsibilities include handling sign-in procedures, directing inquiries, coordinating conference room setups, and maintaining a neat reception area.