Client Experience Lead, Operations & Support

Opensity Solutions; Houston (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

Opensity Solutions is seeking a Client Relations Supervisor to serve as the daily support liaison between clients and the company. The role is critical in ensuring strong client relationships and addressing issues promptly.

You will manage day-to-day operations, oversee staff performance, and maintain organized meeting and workspace environments. Ideal candidates will have 2-3 years’ experience in hospitality or event planning and strong technical skills.

Qualifications

• 2-3 years' experience in service industry (hospitality/event planning preferred).
• Strong technical skills in Microsoft Office and Google Docs.
• Excellent verbal and written communication skills.

Responsibilities

• Build and maintain strong client relationships and satisfaction.
• Monitor staff performance and provide ongoing feedback.
• Ensure meeting rooms and workspaces are maintained.

Skills

Microsoft Office Suite

Google Docs

Audio/Visual Equipment

Client First Mentality

Detail Oriented

Job description

Opensity Solutions is seeking a Client Relations Supervisor to serve as the daily support liaison between clients and the company. The role is critical in ensuring strong client relationships and addressing issues promptly.

You will manage day-to-day operations, oversee staff performance, and maintain organized meeting and workspace environments. Ideal candidates will have 2-3 years’ experience in hospitality or event planning and strong technical skills.