Guest Experience & Office Operations Associate

Opensity solutions; McLean (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity is seeking an Office Services Associate to be a high-visibility point of contact for guests and staff in our McLean, VA office. You will ensure a warm, welcoming experience while supporting the Client Service Manager and maintaining daily operations.

The role requires 1–2 years in office services or related fields, strong communication, and meticulous organization. Expect interaction with security, vendors, catering, and internal teams in a fast-paced environment.

Qualifications

• 1-2 years of experience in office services, hospitality, or workplace operations.
• Strong communication and relationship management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and workplace systems.

Responsibilities

• Manage office and facilities operations in partnership with the Regional Office Manager and Office Manager.
• Coordinate with building management, security, engineering, and vendors.
• Greet and direct visitors, notify contacts and monitor access.
• Manage conference room and workspace reservations, assist catering, and ensure setup/teardown.
• Process mail, packages, courier requests, and other deliveries; support events.
• Maintain cleanliness and readiness of common areas and conference rooms.

Skills

Office operations

Communication

Multitasking

Microsoft Office

Attention to detail

Organizational skills

Guest services

Tools

Office scheduling systems

Job description

Opensity is seeking an Office Services Associate to be a high-visibility point of contact for guests and staff in our McLean, VA office. You will ensure a warm, welcoming experience while supporting the Client Service Manager and maintaining daily operations.

The role requires 1–2 years in office services or related fields, strong communication, and meticulous organization. Expect interaction with security, vendors, catering, and internal teams in a fast-paced environment.