Office Manager & Admin Support - Education Programs

The Pennsylvania State University; Pennsylvania; On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive medical, dental, vision

Retirement plans

Paid time off

Job summary

The Pennsylvania State University, Penn State Extension in Lehigh County, is seeking a detail-oriented Administrative Assistant to serve as Office Manager and support financial oversight, purchasing, calendar management, and program operations. This role supports the 4-H, Master Gardener, and Master Watershed programs.

Qualified candidates will have proven administrative experience, familiarity with Penn State systems, strong organizational and communication skills, and experience with

Qualifications

• Proven administrative experience in educational or nonprofit settings.
• Knowledge of Penn State systems (SAP Concur, SIMBA, Workfront, ServiceNow) or similar procedures.
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.
• Experience with Connect and Zsuites for volunteer programs.
• Bilingual Spanish/English preferred to support Spanish-speaking communities.
• GED or HS diploma; 2+ years of relevant experience.

Responsibilities

• Manage financial accounts in compliance with Penn State procedures, including budgeting, expenditures, receipting, deposits, and reconciliation.
• Serve as purchasing agent for office supplies and publications; maintain equipment.
• Act as primary liaison for internal and external contacts; provide front-line customer service.
• Coordinate scheduling for staff, educators, and meetings; manage calendars and appointments.
• Assist with program promotion: flyers, media releases, and publication management.
• Maintain and update CRM databases (Salesforce); assist with communications and volunteer management.
• Track volunteer clearances and hours using Connect and Zsuites.
• Assist with planning and setup of workshops, classes, events; manage space logistics and security.
• Support social media and website communications; draft and distribute press releases.

Skills

Administrative experience

Organizational skills

Customer service

Communication

Education

HS diploma or GED

Tools

Salesforce

SAP Concur

SIMBA

Workfront

ServiceNow

Job description

The Pennsylvania State University, Penn State Extension in Lehigh County, is seeking a detail-oriented Administrative Assistant to serve as Office Manager and support financial oversight, purchasing, calendar management, and program operations. This role supports the 4-H, Master Gardener, and Master Watershed programs.

Qualified candidates will have proven administrative experience, familiarity with Penn State systems, strong organizational and communication skills, and experience with