Administrative Assistant, Northampton County

Penn State University; United States; À distance; USD 41 000 - 59 000; Plein temps

Avantages offerts par ce poste

75% tuition discount

Retirement plans

Paid time off

Résumé du poste

Penn State Extension in Northampton County seeks an Administrative Assistant to serve as Office Manager and provide office management, financial oversight, and program support for 4-H, Master Gardener, and Master Watershed programs.

The role requires strong organizational and customer service skills, experience with Penn State systems and Salesforce CRM, and the ability to coordinate scheduling and communications. A GED/HS diploma with 2+ years in a related field is expected.

Qualifications

• Proven administrative experience in an educational or nonprofit setting.
• Knowledge of Penn State systems or similar systems (SAP Concur, SIMBA, Workfront, ServiceNow) and Extension programming and operations.
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.

Responsabilités

• Manage financial accounts with budget monitoring, expenditures, receipting, deposits, and reconciliation.
• Serve as purchasing agent for office supplies and publications; maintain equipment.
• Act as primary liaison for internal/external contacts; provide front-line customer service.
• Coordinate scheduling for staff, educators, and meetings; manage calendars.
• Support program promotion with flyers, media releases, and publication management.
• Maintain CRM databases (Salesforce); assist communications and volunteer management.
• Track volunteer clearances and hours; experience with Connect (Master Gardener, Master Watershed) and Zsuites (4-H).
• Assist with planning and setup of workshops, classes, events; manage space logistics and security.
• Support social media and website communications; draft press releases for Extension programs.

Connaissances

Administrative experience

Penn State systems

Organizational skills

CRM platforms (Salesforce)

Formation

GED or HS

Outils

SAP Concur

SIMBA

Workfront

ServiceNow

Description du poste

POSITION SPECIFICS

Penn State Extension in Northampton County is seeking a detail-oriented Administrative Assistant to serve as Office Manager and provide comprehensive office management, financial oversight, and program support. This role ensures smooth daily operations and supports key initiatives including the 4-H, Master Gardener, and Master Watershed programs.

Key Responsibilities

• Manage financial accounts in compliance with Penn State accounting procedures, including budget monitoring, expenditure processing, receipting, bank deposits, and reconciliation.
• Serve as purchasing agent for office supplies and publications; maintain office equipment.
• Act as primary liaison for internal and external contacts; provide front-line customer service and general office support.
• Coordinate scheduling for staff, educators, and departmental meetings; manage calendars and appointments.
• Support program promotion by assisting educators with flyers, brochures, media releases, and publication management.
• Maintain and update CRM databases (Salesforce); assist with communications and volunteer management.
• Track volunteer clearances and hours; must have experience with Connect (Master Gardener and Master Watershed) and Zsuites (4-H).
• Assist with planning and setup of workshops, classes, and special events; manage meeting space logistics and security requirements.
• Support social media and website communications (Facebook, PLONE, Twitter); draft and distribute press releases for Extension programs.

Qualifications

Required:

• Proven administrative experience, preferably in an educational or nonprofit setting.
• Knowledge of Penn State systems or similar systems (SAP Concur, SIMBA, Workfront, ServiceNow) and procedures and Extension programming and operations is required.
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.

Preferred:

• Proficiency in social media and basic graphic design tools is desirable.

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

General Equivalency Diploma (GED) or High School (HS)

2+ years of relevant experience; Relevant education accepted in lieu of experience

Required Certifications: None

BACKGROUND CHECKS/CLEARANCES

• PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, Federal (FBI) Fingerprint Criminal Background Check, and the National Sex Offender Registry Clearance (NSOR). Additional clearances may be necessary if you resided outside of Pennsylvania in the past five years.
• Position requires operating a motor vehicle; a valid driver's license and successful completion of a motor vehicle records check will be required in addition to standard background checks.
• Applicants must be authorized to work in the U.S.; Penn State does not sponsor visas.

SALARY & BENEFITS

The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00.

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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