Administrative Assistant - Lehigh County

The Pennsylvania State University; Pennsylvania; On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

75% tuition discount

Comprehensive medical, dental, vision

Retirement plans

Paid time off

Job summary

The Pennsylvania State University, Penn State Extension in Lehigh County, is seeking a detail-oriented Administrative Assistant to serve as Office Manager and support financial oversight, purchasing, calendar management, and program operations. This role supports the 4-H, Master Gardener, and Master Watershed programs.

Qualified candidates will have proven administrative experience, familiarity with Penn State systems, strong organizational and communication skills, and experience with

Qualifications

• Proven administrative experience in educational or nonprofit settings.
• Knowledge of Penn State systems (SAP Concur, SIMBA, Workfront, ServiceNow) or similar procedures.
• Strong organizational, communication, and customer service skills.
• Experience with CRM platforms, especially Salesforce.
• Experience with Connect and Zsuites for volunteer programs.
• Bilingual Spanish/English preferred to support Spanish-speaking communities.
• GED or HS diploma; 2+ years of relevant experience.

Responsibilities

• Manage financial accounts in compliance with Penn State procedures, including budgeting, expenditures, receipting, deposits, and reconciliation.
• Serve as purchasing agent for office supplies and publications; maintain equipment.
• Act as primary liaison for internal and external contacts; provide front-line customer service.
• Coordinate scheduling for staff, educators, and meetings; manage calendars and appointments.
• Assist with program promotion: flyers, media releases, and publication management.
• Maintain and update CRM databases (Salesforce); assist with communications and volunteer management.
• Track volunteer clearances and hours using Connect and Zsuites.
• Assist with planning and setup of workshops, classes, events; manage space logistics and security.
• Support social media and website communications; draft and distribute press releases.

Skills

Administrative experience

Organizational skills

Customer service

Communication

Education

HS diploma or GED

Tools

Salesforce

SAP Concur

SIMBA

Workfront

ServiceNow

Job description

Administrative Assistant - Lehigh County### Administrative Assistant - Lehigh CountyApply: Lehigh County: Full time: Posted Today: REQ\\_0000083662# **APPLICATION INSTRUCTIONS:*** ## CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.* ## CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.* ## If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.### **Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.**This position is funded for 1 year(s); continuation past 1 year(s) will be based on university need, performance, and/or availability of funding.### **POSITION SPECIFICS****Penn State Extension** in **Lehigh County** is seeking a detail-oriented **Administrative Assistant** to serve as Office Manager and provide comprehensive office management, financial oversight, and program support. This role ensures smooth daily operations and supports key initiatives including the 4-H, Master Gardener, and Master Watershed programs. **Key Responsibilities*** Manage financial accounts in compliance with Penn State accounting procedures, including budget monitoring, expenditure processing, receipting, bank deposits, and reconciliation.* Serve as purchasing agent for office supplies and publications; maintain office equipment.* Act as primary liaison for internal and external contacts; provide front-line customer service and general office support.* Coordinate scheduling for staff, educators, and departmental meetings; manage calendars and appointments.* Support program promotion by assisting educators with flyers, brochures, media releases, and publication management.* Maintain and update CRM databases (Salesforce); assist with communications and volunteer management.* Track volunteer clearances and hours using Connect and Zsuites.* Assist with planning and setup of workshops, classes, and special events; manage meeting space logistics and security requirements.* Support social media and website communications (Facebook, PLONE, Twitter); draft and distribute press releases for Extension programs.**Required Qualifications*** Proven administrative experience, preferably in an educational or nonprofit setting.* Knowledge of Penn State systems (SAP Concur, SIMBA, Workfront, ServiceNow) or similar systems and procedures and Extension programming and operations is required.* Strong organizational, communication, and customer service skills.* Experience with CRM platforms, especially Salesforce.* Must have experience with Connect (Master Gardener and Master Watershed) and Zsuites (4-H).**Preferred Qualifications*** Bilingual Spanish/English preferred to effectively communicate with and provide services and program support to the Spanish-speaking community.* Prior Extension experience preferred especially in the financial systems.* Proficiency in social media and basic graphic design tools is desirable. **MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS**General Equivalency Diploma (GED) or High School (HS)2+ years of relevant experience; Relevant education accepted in lieu of experienceRequired Certifications:None### **BACKGROUND CHECKS/CLEARANCES**Employment with the University will require successful completion of background check(s) in accordance with University policies. This position requires that you operate a motor vehicle as a part of your job duties. A valid driver’s license and successful completion of a motor vehicle records check will be required in addition to standard background checks.### Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. **SALARY & BENEFITS**The salary range for this position, including all possible grades, is $40,608.00 - $58,836.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.