Office Manager — Admin, Billing & Scheduling

Massey Services, Inc.; Jacksonville, Northern (FL, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical & Dental

401(k)

Paid time off

Tuition reimbursement

Direct deposit

Disability insurance

Job summary

Massey Services, Inc. is seeking an Office Manager in Jacksonville, FL to handle customer calls, scheduling, billing, and invoicing tasks. This role supports daily operations and reports, contributing to superior customer service.

The ideal candidate will have a High School Diploma or GED, strong communication skills, and proficiency with computers, typing, and 10-key data entry. This on-site position offers a comprehensive benefits package and steady hours.

Qualifications

• High School Diploma or GED required.
• Experience in customer service on the phone preferred.
• Strong problem solving and communication skills.
• Proficient computer, typing and 10-key data entry skills.
• Able to manage time effectively and maintain urgency.

Responsibilities

• Answer incoming customer calls in a courteous and professional manner; resolve inquiries, billing questions, and scheduling service.
• High volume outbound calls to confirm service appointments and collect overdue payments.
• Perform daily reporting and update customer account information.
• Handle accounts payable, HR paperwork and payroll processing as needed.

Skills

Customer service

Problem solving

Computer skills

Typing

Time management

Education

High School Diploma or GED

Tools

10-key data entry

Job description

Massey Services, Inc. is seeking an Office Manager in Jacksonville, FL to handle customer calls, scheduling, billing, and invoicing tasks. This role supports daily operations and reports, contributing to superior customer service.

The ideal candidate will have a High School Diploma or GED, strong communication skills, and proficiency with computers, typing, and 10-key data entry. This on-site position offers a comprehensive benefits package and steady hours.