Office Manager

Closet Factory Inc; Jacksonville (FL); Hybrid; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory Inc in Jacksonville, FL is seeking an Office Manager to support a fast-paced, customer-focused team. You will handle lead calls, schedule appointments, greet clients, answer phones, and coordinate with designers and the accounting team.

Ideal candidates are highly organized, proficient with Word and Excel, familiar with Salesforce, and have strong written and verbal communication. The role offers a daytime schedule, full-time employment, benefits, and a competitive hourly wage.

Qualifications

• Strong organizational skills and ability to multi-task.
• Excellent written and oral communication abilities.
• Experience with customer service and front desk duties is a plus.
• Familiarity with Salesforce or willingness to learn is preferred.

Responsibilities

• Answering phones and directing inquiries; schedule design appointments.
• Call incoming leads to schedule appointments and coordinate with designers.
• Greet clients at front desk and direct them appropriately.
• Organize paperwork and prepare submittals for accounting.

Skills

Organizational skills

Customer service

Written & verbal communication

Multi-tasking

Tools

Salesforce

Word

Excel

Job description

Office Manager

We are looking to add another member to our close-knit team in Jacksonville. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun! Please no phone calls.

Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk.
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department.
• Scheduling installations and working closely with our designers to meet the needs of the customer.
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus.
• Attention to detail is a must.
• Strong written and oral communication skills are essential.

Job Type: Full-Time

Pay: $25.00 - $30.00 per hour depending on experience

Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM
• Occasional Saturdays

Work Location:

2690 Port Industrial Drive

Jacksonville, FL 32226