Office & Administrative Manager

Massey Services, Inc.; Town of Florida (NY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Massey Services, Inc., based in Orlando, Florida, seeks an Office Manager to handle front-office duties, answer calls, schedule services, and manage billing tasks. The role includes elevated customer service responsibilities and light HR/payroll tasks as needed.

The position offers full-time hours, a compensation range of $18.00–$20.00 per hour, and a comprehensive benefits package including medical, dental, 401(k), paid time off, and more.

Qualifications

• High School Diploma or GED required.
• Prior customer service on the phone experience.
• Strong problem solving and time management skills.
• Excellent computer skills, including typing and 10-key.

Responsibilities

• Answering incoming customer calls in a courteous and professional manner.
• Resolve inquiries, billing questions, and scheduling of services.
• Outbound calls to confirm appointments and collect overdue payments.
• Daily reporting and updates to customer accounts may be required.

Skills

Customer service

Problem solving

Time management

Education

High School Diploma or GED

Tools

Typing

10-key

Job description

Massey Services, Inc., based in Orlando, Florida, seeks an Office Manager to handle front-office duties, answer calls, schedule services, and manage billing tasks. The role includes elevated customer service responsibilities and light HR/payroll tasks as needed.

The position offers full-time hours, a compensation range of $18.00–$20.00 per hour, and a comprehensive benefits package including medical, dental, 401(k), paid time off, and more.