Office Manager

Closet Factory, Inc.; Jacksonville (FL); Hybrid; USD 71,635,000 - 85,962,000; Full time

Benefits offered by this job

Health Insurance

401K Plan

Paid Time Off

Job summary

Closet Factory, Inc. in Jacksonville, FL is seeking an Office Manager to join our casual, energetic team. You will handle front-desk duties, answer phones, manage scheduling with Salesforce, and coordinate with designers to ensure smooth consultations and installations.

The role emphasizes strong organization, attention to detail, and clear communication with clients and internal teams. Competitive hourly pay and benefits are offered.

Qualifications

• Strong organizational skills and ability to multi-task.
• Excellent written and oral communication skills are essential.
• Experience with Salesforce-based platform is a plus.
• Attention to detail is a must.

Responsibilities

• Call incoming leads to schedule design appointments.
• Schedule design appointments on our Salesforce CRM Software.
• Correspond with designers on consultation scheduling.
• Greet clients and direct people at front desk.
• Answer phones, direct calls, and respond to online/email inquiries.
• Correspond with clients and customers.
• Organize paperwork and receipts for submittal to accounting.
• Schedule installations and work with designers to meet customer needs.
• Purchase products using preferred vendors.

Skills

Strong organizational skills

Excellent communication

Multi-tasking

Customer service

Attention to detail

Tools

Salesforce

Job description

Office Manager

We are looking to add another member to our close-knit team in Jacksonville. The position requires great customer service skills, ability to thrive in a fast-paced environment with a positive, upbeat attitude. Our work environment is casual, energetic and fun! Please no phone calls.

Your responsibilities will include:

• Calling incoming leads to schedule design appointments
• Scheduling design appointments on our Salesforce CRM Software
• Corresponding with designers on consultation scheduling
• Greet clients, and direct people accordingly from front desk.
• Answering phones, directing phone calls, and responding to online/email inquiries
• Corresponding with clients and customers
• Organize paperwork and receipts for submittal to accounting department.
• Scheduling installations and working closely with our designers to meet the needs of the customer.
• Purchasing products utilizing our preferred vendors

Specific Requirements:

• Strong organization skills and ability to multi-task
• Computer experience including Word and Excel
• Experience with a Salesforce based platform a plus.
• Attention to detail is a must.
• Strong written and oral communication skills are essential.

Job Type: Full-Time

Pay: $25.00 - $30.00 per hour depending on experience

Benefits:

• Health Insurance
• 401K Plan
• Paid Time Off

Schedule:

• Day Shift
• Monday-Friday: 8:00AM-5:00PM
• Occasional Saturdays

Work Location:

2690 Port Industrial Drive

Jacksonville, FL 32226