Office Manager

Helzberg Diamonds Shops, Inc.; Salem (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

The Office Manager at Helzberg Diamonds in Salem, Oregon oversees daily office operations to support store sales and profitability goals. The role combines leadership, coordination with store management, and ensuring adherence to company policies on all transactions.

The ideal candidate brings supervisory experience, strong communication and organizational skills, and a proven ability to work on the sales floor when needed, including evenings and weekends.

Qualifications

• High school diploma or equivalent.
• 1–3 years of retail office experience.
• Previous supervisory experience.
• Ability to sell in a commission environment.
• Experience using a PC or POS system.
• Strong communication and organizational skills.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures.
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging).
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals.
• Achieving personal sales and extended warranty goals by working on the sales floor.
• Assist Store Manager in recruiting, interviewing and hiring top talent.

Skills

Strong communication

Organizational skills

Sales in commission environment

Supervisory experience

PC / POS software

Retail experience

Education

High school diploma

Tools

POS system

Job description

The Office Manager in a Helzberg Diamonds retail store manages the daily operations of the office by providing guidance and leadership necessary to assist the store in achieving sales and profit goals.

Key responsibilities include:

• Procedural compliance to ensure that all transactions are handled in accordance with company policies and procedures
• Successful implementation of company programs and initiatives (including extended warranty sales, in-store signage, pricing and merchandising tagging)
• Providing the direction, leadership, and motivation necessary to assist the store in achieving sales and profit goals
• Achieving personal sales and extended warranty goals by working on the sales floor
• Assist Store Manager in recruiting, interviewing and hiring top talent

The ideal candidate will possess:

• High school diploma or equivalent
• One to three years of retail office experiences
• Previous supervisory experience
• Ability to sell in a commission environment
• Experience using a PC or POS system or other computer keyboard is required
• Strong communication and organizational skills required
• Must be available to work a flexible schedule, including evenings, weekends and holidays